How do I take advantage of the "Money Back" guarantee on the ADSL bundle?

The ADSL offer is eligible for a Money Back Guarantee valid for 7 days. During this period, the customer has the right to withdraw or cancel their contract without paying cancellation fees.

Do I have to pay a fee to take advantage of the Money Back Guarantee?

The Money Back Guarantee fee amounts to MAD 50 payable at the branch at the time of the operation.

How long does it take to port my number?

The portability procedure generally takes 24 hours, excluding weekends and public holidays.

How to subscribe to the Business Connect ADSL offer?

Step 1 Choose the Business Connect ADSL offer at 199 MAD/month (incl. VAT) Step 2 A qualified engineer will come to your home for the installation and the commissioning of your pack Step 3 Take full advantage of your unlimited broadband internet

How do I cancel my ADSL line?

The cancellation can be done by calling our Customer Service or by visiting the branch.

Do I have to return the equipment that I got when I activated it in case of cancellation?

Yes, the router is now available to the customer but remains the property of Inwi. Upon termination, the customer returns the equipment to the activation branch in order to recover the Activation Fee paid upon activation.

What if I don't return the equipment provided to me?

In the case of non-return of the equipment, the customer will receive a final invoice with the non-return fee which varies depending on the equipment.

My router doesn't work anymore, what should I do?

If your router does not work during your commitment period, it will be replaced automatically.

What can I do if my voice credit ("generosity") is used up?

If you have used up your mobile and international generosity, you can choose one of the available options, either for a one-time or monthly recurring activation. The generosity granted in this case will be consumed first, allowing you to optimize your consumption.

How do I make a claim following an access cut off or installation delay?

Whether it's a delay in installation at home, a cut-off after activation or a browsing speed that weakens, you can contact our Customer Support / Hotline by calling 05 29 29 29 29.

Opérateur inwi

Business Connect ADSL

Take advantage of a broadband internet connection for all your company's uses
at 149 MAD/month (incl. VAT)

Our Business Connect ADSL offer

Up to 20 Mbps

Business Connect ADSL

149dh TTC/month

Unlimited calls

to the national landline number

Unlimited calls

to the company's inwi mobiles

2h

To national and international mobile Area 1A

Equipment provision costs: 100 MAD (incl. VAT)

Commissioning fee: 0 MAD

Installation fee: 0 MAD (incl. VAT)

Commitment period: 12 months

Options