Article 1: Introduction to the Website www.inwi.ma:

www.inwi.ma is the website (hereinafter referred to as the "Website") published by the Moroccan telecommunications operator, WANA CORPORATE.

WANA CORPORATE is a public limited company with a share capital of MAD 5,857,302,900, located at Blvd Sidi Mohamed Ben Abdellah, Marina Shopping Centre, Casablanca, registered with the Casablanca Trade Register under No. 99907, with business tax number 37998019 and tax identification number 1004450.

The website www.inwi.ma consists of three (3) sections:

§ Individuals: intended for the general public;

§ Businesses: reserved for Moroccan professionals;

§ Corporate: the institutional website of WANA CORPORATE.

Article 2: Access to and Use of the Website

Use of the Website is open to anyone with an Internet connection. Access to the www.inwi.ma Website is free of charge and does not require any purchase. Accessing the Website constitutes full and unconditional acceptance of these General Terms and Conditions of Use (hereinafter referred to as the "Terms of Use").

In addition to these Terms of Use, users of the Website (hereinafter referred to as "Users") must accept other General Terms and Conditions applicable to specific products and/or services available through the inwi.ma Website.

In the event of any conflict or inconsistency between these General Terms and Conditions and these Terms of Use, the General Terms and Conditions applicable to the relevant service or product shall prevail.

Article 3: Intellectual Property

The inwi.ma website is the property of WANA CORPORATE.

The presentation and content of this Website constitute an original work protected by applicable laws and international treaties governing intellectual property, particularly copyright and related rights, designs, models, and trademarks.

The Website contains texts, images, photographs, logos, and trademarks that are the property of WANA CORPORATE or, where they belong to WANA CORPORATE's partners, are used under authorization granted to WANA CORPORATE. These elements are themselves protected by intellectual and industrial property rights.

Any reproduction, representation, distribution, or other form of use, in whole or in part and in any form, of any of the elements comprising the www.inwi.ma Website without the express prior authorization of WANA CORPORATE and the relevant rights holders is strictly prohibited and constitutes infringement punishable under intellectual property laws.

Entering data into the Website in a manner that modifies or could modify its content, the appearance of its data, its presentation or organization, or the works displayed on it, by any means whatsoever, is strictly prohibited.

WANA CORPORATE reserves the right to take legal action against anyone who infringes its intellectual property rights. Such violations may result in civil and criminal penalties, particularly for counterfeiting or infringement of copyright and related rights, and may require the payment of damages.

Article 4: Liability of WANA CORPORATE

WANA CORPORATE makes every reasonable effort to ensure that the inwi.ma website is accessible 24 hours a day, 7 days a week, under the best possible conditions for user convenience.

WANA CORPORATE cannot guarantee that the Website will be entirely free of defects. The Website may therefore experience computer bugs or network-related malfunctions that could result in temporary unavailability.

WANA CORPORATE may, at any time, modify or temporarily suspend all or part of the Website, or suspend it for an indefinite period, to carry out maintenance, improvements, or modifications.

Consequently, WANA CORPORATE shall not be held liable for any damage resulting from Website interruptions, changes in its operation, or alterations in the quality of the information provided.

Furthermore, WANA CORPORATE shall not be held liable for acts by Users that violate these Terms of Use, nor for any direct or indirect damage arising from the use of the Website for any reason, including typographical errors, technical problems or inaccuracies, viruses, computer bugs, malicious intrusions, or Website malfunctions beyond WANA CORPORATE's control.

Users access and use the information available on the Website entirely at their own responsibility.

Users of www.inwi.ma release WANA CORPORATE from any liability for damages of any kind that may arise directly or indirectly from their use of the Website.

Article 5: User Responsibilities

Users acknowledge that they are familiar with the Internet, its characteristics, and its limitations. They also acknowledge the nature of the Internet network, particularly its technical performance and response times when consulting, accessing, or transferring information and data.

Users undertake to:

· Provide WANA CORPORATE with accurate and up-to-date information.

· Refrain from using any device, software, or program designed to interfere with or attempt to interfere with the proper functioning of the inwi.ma Website.

· Refrain from storing, downloading, or sending any prohibited or unlawful data, data contrary to public decency or public order, or data that infringes third-party rights, particularly intellectual property rights.

Users acknowledge that the Internet is not secure and that the confidentiality of communications transmitted over it cannot be guaranteed. Users are therefore informed that they communicate any confidential or non-confidential information at their own risk and are responsible for protecting themselves against the risk of viruses affecting their data and/or software.

Article 6: Cookies

Users are informed that, when visiting the Website, a cookie may automatically be installed in their browser.

A cookie is a text file stored on the User's hard drive. It can collect and store information about browsing behavior from the connected device. A cookie does not identify the User personally; however, it records information about browsing activity on a website, including the pages visited and the date and time of the visit.

WANA CORPORATE uses this information in aggregated form to understand how Users interact with the inwi.ma Website and to improve it. No identifiable personal data is disclosed through this process.

Users may refuse cookies by configuring their browser settings. However, disabling cookies may affect the ease of navigation and the display of information on the Website.

Article 7: Hyperlinks and Viruses

The content made available on this Website is provided for informational purposes.

The existence of a link from the WANA CORPORATE Website to another website does not constitute an endorsement of that website or its content. Users are responsible for evaluating such information carefully and critically. The publisher shall not be held liable for information, opinions, or recommendations expressed by third parties.

The Website may contain information provided by external companies or hyperlinks to other websites that have not been developed by WANA CORPORATE.

WANA CORPORATE expressly states that it has no control over, and accepts no responsibility for, the creation of links to external websites or the content of those websites.

Connecting to another website through a hyperlink is a personal choice made by the User and is undertaken at the User's sole responsibility. Consequently, WANA CORPORATE shall not be held liable for any direct or indirect damage resulting from access to another website through a hyperlink.

Users are responsible for taking the necessary precautions to ensure that the website they select is not infected with viruses or other destructive elements.

In general, WANA CORPORATE shall under no circumstances be held liable for direct or indirect damages resulting from the use of its Website or any linked website.

Creating hyperlinks to the www.inwi.ma Website requires the prior authorization of WANA CORPORATE.

Article 8: Security of the inwi.ma Website

To ensure the security of the Website, WANA CORPORATE takes the necessary and appropriate measures to protect personal data against loss, misuse, unauthorized access, alteration, or destruction through a range of secure technologies and procedures, in accordance with the provisions of Law No. 09-08 on the protection of individuals with regard to the processing of personal data. However, WANA CORPORATE cannot provide an absolute guarantee of security, since the Internet is an open network that is inherently exposed to such risks.

Article 9: Personal Data

In accordance with Law No. 09-08 on the protection of individuals with regard to the processing of personal data, Users acknowledge and agree that the personal data they provide when using the Website, such as their first name, last name, and address, is intended for WANA CORPORATE and may be processed for the purposes of managing their account, the Website, and the services available through it. Where the User has given consent, such data may also be used for direct marketing, through any medium, to inform the User about WANA CORPORATE's offers and services. These processing operations may include, among other things:

- Collection;

- Recording;

- Storage in various forms for the period necessary to achieve the purposes specified in these Terms of Use;

- Any other processing operation, including transfers by WANA CORPORATE to its subsidiaries, business partners, advisers, subcontractors, regardless of their location, and judicial authorities.

The purposes of processing include technical, marketing, commercial, informational, personalization, and general account management purposes.

Users expressly acknowledge, without reservation, that they have been adequately informed in advance of:

• The purposes for which their personal data will be processed;
• All rights granted to them under Law No. 09-08 and all information that must be provided in advance under that law, as indicated on the www.inwi.ma Website.

Users expressly and unreservedly give their free, specific, and informed consent to these processing operations, including direct marketing through automated calling systems, fax, email, or any other means using similar technology.

Users may exercise the following rights regarding their personal data:

• The right to object on legitimate grounds, which the User declares they will not exercise for the purposes of these Terms of Use;
• The right of access and the right to rectification.

To exercise these rights, Users must send a written letter with acknowledgment of receipt to the Customer Service Complaints Department at Blvd Sidi Mohamed Ben Abdellah, Marina Shopping Centre, Casablanca, Morocco, indicating "DCP" (personal data) in the subject line.

Users must provide WANA CORPORATE with their first and last names, telephone number, and a copy of their identity card. WANA CORPORATE will send its response to the address provided.

Users are informed that their conversations with WANA CORPORATE Customer Service may be recorded and reviewed to improve the quality of the Website experience and/or serve as evidence that the User agreed to an offer or service. Users expressly and unreservedly consent to the recording of their voice and responses during such conversations.

The "Customer Management" data processing activity is authorized by the CNDP under reference A-GC-126/2022.

Article 10: Amendments

These Terms of Use may be amended or updated at any time and without prior notice by WANA CORPORATE, particularly to reflect legislative or regulatory changes or to modify the features offered through the www.inwi.ma Website when circumstances require. Such amendments and updates shall take effect as soon as they are published on the Website.

Article 11: Applicable Law and Jurisdiction

These Terms of Use are governed by Moroccan law. In the absence of an amicable settlement, the Commercial Court of Casablanca shall have exclusive jurisdiction over disputes arising from the application or interpretation of these Terms of Use involving business Users. For individual Users, jurisdiction shall lie with the competent court.