I want to switch operators and subscribe to an inwi plan without changing my current number, how do I do that?

If you are already a customer of another operator and wish to purchase a mobile plan without changing your current number: Visit your nearest inwi agency with your national identity card (CIN). Choose the plan that suits your needs. Sign your number portability request and subscription contract at the inwi agency. Collect your new inwi SIM card free of charge. Once your number portability request is accepted and the activation fee is paid, your chosen plan will be automatically activated after one business day. You will receive an SMS on your new inwi line to announce the migration of your number free of charge

The RIO code (Operator Identity Statement) is a unique 12-character identifier for each telephone number that any customer can request free of charge from their operator. It allows for number portability requests between operators.

How do I obtain my RIO code if I am a mobile customer?

You can retrieve your mobile line's RIO code in two different ways:Option 1: By sending a free SMS from your mobile line with the content "RIO" to 1234Option 2: By calling 1234 from the mobile line in questionYou will then need to provide this code to your new operator, who will then handle the line transfer, activation, and termination of your contract with inwi.The call to 1234 and sending the SMS to 1234 to request your RIO code are free.

Portability: what is it?

Number portability allows you to join inwi while keeping your current phone number. For your convenience, we handle the entire number porting process to transfer your number to inwi. It's simple, free, and fast!

Portability

You are a prepaid or a postpaid customer and you want to join inwi without changing your number? inwi will guide you freely through this process.

You must go to an inwi with your Operator Identity Statement (RIO) and your account manager will handle the rest of the process for you.

inwi will handle the entire process for you, and you will remain reachable during the process. Your old line will only be disconnected once your inwi line is activated.

No subscription

1. Visit an inwi agency with your ID card, your latest bill or your RIO code

2. Sign the portability request and the subscription contract

3. Collect your new inwi SIM card for free

After 1 business day*!

After 1 business day*, your line will automatically switch to your new inwi line. You will receive a text message informing you of the migration of your number.

*excluding withdrawal periods

OUR PREPAID OFFERS

With subscription

1. Visit an inwi agency with your ID card (CIN), your latest bill, or your RIO code

2. Choose the plan that suits you

3. Sign the portability request and the subscription contract

4. Collect your new inwi SIM card for free

Your line portability is automatic

After 1 business day, your line will automatically be switched to your new inwi line. You will receive an SMS notifying you that your number has been migrated.

You will receive a text message on your new inwi line informing you of the migration of your number.

*excluding withdrawal periods

OUR POSTPAID OFFERS

Exclusive benefits

Generous call and internet plans

Portability guaranteed within 1 business day

Simple, fast routes tailored to your needs

Our agencies

For more information, visit your nearest inwi agency

Discover our agencies

Any questions ? We have the answers !

Join inwi while keeping your phone number

The inwi number portability service allows you to change operator without changing your number. Whether you're a prepaid or postpaid customer, inwi offers you a quick and easy solution to transfer your number.

Why choose inwi portability?

inwi portabilityis an ideal solution for those who want to change operator without losing their current phone number or contacts. Whether you're looking for better rates, maximum internet speed, better network coverage, or innovative services, switching to inwi is the right choice. By choosing inwi, you benefit from numerous advantages.

The benefits of keeping your number with inwi

Simplicity and speed: The number transfer process to inwi is quick and simple. You don't need to contact your previous operator; inwi handles everything for you.
No loss of contacts: By keeping your number, you avoid having to inform all your contacts of your number change.
No commitment: inwi offers no-commitment plans, giving you the flexibility you need.

How to transfer your number to inwi

To transfer your number to inwi, follow the following four simple steps:

1. Visit an inwi agency: Visit the nearest inwi agency with your ID Card (CIN) and your most recent bill. Your advisor at the agency will guide you through the process and answer any questions you may have regarding inwi number portability. .

2. Choose the plan that suits you: inwi offers a variety of plans tailored to your professional or personal needs. Whether you need a plan with the maximum of data (max internet), unlimited calls (max calls), or a budget-friendly plan (49 MAD plans), you'll find what you're looking for at inwi.

3. Sign the portability request and subscription agreement: Once you've chosen your plan, you'll need to sign a portability request and a subscription agreement. This process is quick and simple; your inwi advisor will be there to help you at every step.

4. Collect your new inwi SIM card for free: After signing the required documents, you'll receive your new inwi SIM card for free. Your current number will be transferred to this new SIM card, and you can start using inwi services immediately.

Once your portability request is accepted and the activation fees paid, the subscribed plan will be automatically assigned within one business day.

Why choose inwi portability?

The benefits of keeping your number with inwi

Simplicity and speed: The number transfer process to inwi is quick and simple. You don't need to contact your previous operator; inwi handles everything for you.

No loss of contacts: By keeping your number, you avoid having to inform all your contacts of your number change.

No commitment: inwi offers no-commitment plans, giving you the flexibility you need.

How to transfer your number to inwi

To transfer your number to inwi, follow the following four simple steps:

Once your portability request is accepted and the activation fees paid, the subscribed plan will be automatically assigned within one business day.