Question 1

What are 5G-compatible smartphones?

Accepted Answer

Apple: iPhone 12, 12 mini, 12 Pro, 12 Pro Max, iPhone 13, 13 mini, 13 Pro, 13 Pro Max, iPhone SE (3rd generation), iPhone 14, 14 Plus, 14 Pro, 14 Pro Max, iPhone 15, 15 Plus, 15 Pro, 15 Pro Max, iPhone 16, 16 Plus, 16 Pro, 16 Pro Max, iPhone 17, 17 Air, 17 Pro, 17 Pro Max. Samsung: Galaxy S20 5G, S20+ 5G, S20 Ultra 5G, S21 5G, S21+ 5G, S21 Ultra 5G, S22, S22+, S22 Ultra, S23, S23+, S23 Ultra, S24, S24+, S24 Ultra, Galaxy Z Fold2, Z Fold3, Z Fold4, Z Fold5, Z Flip3, Z Flip4, Z Flip5, Note 20 Ultra 5G, Galaxy A73 5G, A54 5G, S25, S25+, S25 Ultra, A06, A36, A56, S35 FE. Xiaomi: Xiaomi 10 series (and newer models), Redmi Note 10 5G series (and newer models), Poco F3 series (and newer models). Google: Pixel 5, Pixel 6, 6 Pro, 6a, Pixel 7, 7 Pro, 7a, Pixel 8, 8 Pro, and newer models. HUAWEI: Huawei Mate 60 Pro, Pura 70 Series, Mate X5, and newer models. Samsung 5G smartphones purchased abroad are not compatible with 5G in Morocco. A Samsung software update will soon make them compatible.

Question 2

What is 5G?

Accepted Answer

5G is the latest generation of mobile network technology, following 4G and 3G. It delivers faster browsing, smoother streaming and gaming, and improved download speeds.

Question 3

Do I need a new SIM card?

Accepted Answer

No. inwi 4G SIM cards are already compatible with inwi 5G.

Question 4

Which smartphones are compatible with 5G?

Accepted Answer

Apple: iPhone 12, 12 mini, 12 Pro, 12 Pro Max, iPhone 13, 13 mini, 13 Pro, 13 Pro Max, iPhone SE (3rd generation), iPhone 14, 14 Plus, 14 Pro, 14 Pro Max, iPhone 15, 15 Plus, 15 Pro, 15 Pro Max, iPhone 16, 16 Plus, 16 Pro, 16 Pro Max, iPhone 17, 17 Air, 17 Pro, 17 Pro Max. Samsung: Galaxy S20 5G, S20+ 5G, S20 Ultra 5G, S21 5G, S21+ 5G, S21 Ultra 5G, S22, S22+, S22 Ultra, S23, S23+, S23 Ultra, S24, S24+, S24 Ultra, Galaxy Z Fold2, Z Fold3, Z Fold4, Z Fold5, Z Flip3, Z Flip4, Z Flip5, Note 20 Ultra 5G, Galaxy A73 5G, A54 5G, S25, S25+, S25 Ultra, A06, A36, A56, S35 FE. Xiaomi: Xiaomi 10 Series and above, Redmi Note 10 5G Series and above, Poco F3 Series and above. Google: Google Pixel 5, Pixel 6, 6 Pro, 6a, Pixel 7, 7 Pro, 7a, Pixel 8, 8 Pro, and newer models. HUAWEI: Huawei Mate 60 Pro, Pura 70 Series, Mate X5, and newer models. Samsung 5G smartphones purchased abroad are currently not compatible with 5G in Morocco. A Samsung software update will soon enable 5G compatibility.

Question 5

How do I activate 5G on my smartphone?

Accepted Answer

You can activate 5G from your smartphone settings: • For Android: Go to Settings > Network & Internet > Mobile Network > Preferred Network Type, and check if the 5G option is available. • For iOS (iPhone): Go to Settings > Cellular > Cellular Data Options > Voice & Data, and check if the 5G option is available.

Question 6

What happens if I am outside a 5G coverage area?

Accepted Answer

Your phone will automatically switch to 4G, with no action required on your part.

Question 7

Is my smartphone 5G-compatible?

Accepted Answer

You can check if your smartphone is 5G-compatible and activate 5G from your settings: • For Android devices: Go to Settings > Network & Internet > Mobile Network > Preferred Network Type and check if the 5G option is available. • For iOS devices: Go to Settings > Cellular > Cellular Data Options > Voice & Data and check if the 5G option is available.

Question 8

Is 5G included with all inwi mobile top-ups?

Accepted Answer

Yes. 5G is included with all inwi mobile top-ups at no extra cost.

Question 9

What is the 5G i-Box offer?

Accepted Answer

The 5G i-Box offer is a new generation wifi solution that combines the power of 5G with the simplicity of plug & play. 5G i-Box gives you immediate high-speed wifi access, simply by plugging in your box. With 5G i-Box, you enjoy an ultra-fast, stable and secure Wi-Fi connection at home.

Question 10

How does the 5G i-Box offer work?

Accepted Answer

5G i-Box is based on the “plug & play” principle: 1. Insert the SIM into Box 2. Plug the box into a power outlet3.The box automatically connects to the 5G network4.In a few seconds, you have stable and secure Wi-Fi5. Immediate activation: you take the box, you plug it in, and you are connected

Question 11

Why choose the 5G i-Box offer from inwi?

Accepted Answer

•Speed ​​activation: your home internet connection is operational immediately•Rich catalog: several offers and speeds adapted to your daily uses•Innovation: the 5G i-Box is based on the latest advances in 5G, guaranteeing you a future-proof connection•Peace of mind: a reliable, practical solution adapted to all modern uses

Question 12

What is the real speed of 5G i-Box?

Accepted Answer

The 5G i-Box uses the 5G network to offer ultra-fast speeds, you benefit from a speed of 50 Mega or 100 Mega, depending on your offer of choice. Speed ​​may vary depending on the quality of your network coverage

Question 13

Can I connect multiple devices at the same time?

Accepted Answer

Yes! 5G i-Box allows you to connect all your devices simultaneously, including smartphones, tablets, computers, smart TVs, gaming consoles, and connected devices. The whole family can enjoy the internet at the same time, without any loss of speed.

Question 14

Is 5G a paid service with inwi?

Accepted Answer

No. 5G is free and included with all inwi plans and top-ups.

Question 15

Do I need to change my plan to benefit from 5G?

Accepted Answer

No. Your current plan is already compatible with 5G. Just make sure you have a 5G-compatible smartphone and are in a 5G coverage area.

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